autotask-mcp

Overview

This is a well-structured MCP server that bridges the gap between AI assistants and Autotask PSA systems. It offers comprehensive functionality with 39 tools covering all major operations MSP teams use daily, including ticket management, time logging, company lookups, and project management. The server supports multiple deployment methods - from simple MCPB bundles for Claude Desktop to Docker containers and from-source installation, making it accessible across different environments.

Try asking AI

After installing, here are 6 things you can ask your AI assistant:

• autotask_search_companies

  Search companies with filters

  Try:Find all active companies named Acme CorpTry:List companies created in the last month
• autotask_create_company

  Create new company

  Try:Create a new company called XYZ SolutionsTry:Add a company named ABC Industries with contact info
• autotask_update_company

  Update existing company

  Try:Update Acme Corp's addressTry:Change the primary contact for company 12345
• autotask_search_contacts

  Search contacts with filters

  Try:Find all contacts at Acme CorpTry:List contacts with the title IT Manager
• autotask_create_contact

  Create new contact

  Try:Create a new contact for John Smith at ABC CorpTry:Add a contact named Jane Doe with email and phone
• autotask_search_tickets

  Search tickets with filters

  Try:Find all open tickets for Acme CorpTry:List high priority tickets created this week
• autotask_get_ticket_details

  Get full ticket details by ID

  Try:Show me details for ticket 67890Try:Get all information about ticket 12345
• autotask_create_ticket

  Create new ticket

  Try:Create a new ticket for server maintenance at Acme CorpTry:Add a ticket about printer issues
• autotask_create_time_entry

  Log time entry

  Try:Log 2 hours of work for ticket 12345Try:Create a time entry for meeting with client
• autotask_search_time_entries

  Search time entries with filters

  Try:Show all time entries for last weekTry:Find time entries for John Smith on project 54321
• autotask_search_projects

  Search projects with filters

  Try:List all active projects for Acme CorpTry:Find projects that ended last month
• autotask_test_connection

  Test API connectivity

  Try:Check if the Autotask API connection is workingTry:Verify server connectivity to Autotask

Comparable tools

Installation

claude mcp add autotask-mcp \
  -e AUTOTASK_USERNAME=your-user@company.com \
  -e AUTOTASK_SECRET=your-secret \
  -e AUTOTASK_INTEGRATION_CODE=your-code \
  -- npx -y github:wyre-technology/autotask-mcp

{
  "mcpServers": {
    "autotask": {
      "command": "docker",
      "args": [
        "run", "--rm", "-i",
        "-e", "MCP_TRANSPORT=stdio",
        "-e", "AUTOTASK_USERNAME=your-user@company.com",
        "-e", "AUTOTASK_SECRET=your-secret",
        "-e", "AUTOTASK_INTEGRATION_CODE=your-code",
        "--entrypoint", "node",
        "ghcr.io/wyre-technology/autotask-mcp:latest",
        "dist/entry.js"
      ]
    }
  }
}```

FAQ

What Autotask permissions are required?

The API user needs read/write access to all entities you want to interact with, including companies, contacts, tickets, projects, time entries, and billing items.

Can I use this with other MCP-compatible clients besides Claude?

Yes, this server implements the standard MCP protocol and should work with any MCP-compatible client, including those that support stdio or HTTP transport.

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